We have all been there! Customer service, we have all had good and bad experiences when it comes to us interacting with people as we conduct our day to day lives. Whilst the majority of customer service stories that make the news feature horrific examples of customers being badly treated, the great daily occurrences where staff go out of their way to please the customer go unheard of! Well not any more! The Customer Service Awards which run in both Guernsey & Jersey aim to offset the balance and bring recognition to the employees, workers and businesses which continue to deliver great customer service on a daily basis here in the Bailiwick.

This was the 2nd year running we had been asked to film the awards after filming the awards in both Channel Islands last year. A new layout in market square and giant branded backdrop was a welcome change to previous years and once again it was great to see such a variety of different organisations be publicly thanked for the great service they provide, not only to the thousands of cruiseship passengers that come ashore during the summer months, but also the locals who rely on local businesses to supply them with various goods and services. Eight minutes was all it took to showcase the hour long event held in market square and the video is now available to view below.


  • Final Cut Pro X
  • Sony PXW-Z100
  • Rode NTG 4+
  • Manfrotto 546GBK Tripod & 504HD Head
  • Sirui P-204S Monopod


  • Guernsey, England